Image Source: Flickr
Thinking about working remotely as a virtual agent? It’s not for everyone, but it can be a great experience if you’re in the right mindset and prepared. Working from home or another remote location is a growing trend for many businesses. And with more remote work opportunities coming available every day, now is the perfect time to explore your options. Working as a virtual agent through an operation center like LiveOps can provide a nice balance between the responsibilities of being on-site at your company and working from home. As an agent, you will have a set schedule and be responsible for fielding calls from customers and handling their inquiries, issues, and general inquiries remotely by chat, phone or email. Working as a virtual agent means that you won’t need to go into an office every day and that you’ll be able to set your own schedule based on what’s best for you. If this sounds like something you could see yourself doing, read on for everything you need to know about remote jobs with LiveOps before applying.
What is LiveOps?
LiveOps is a virtual call center that offers flexible work opportunities through multiple departments, including customer service, Inside Sales, and IT. As a virtual agent, you’ll be able to set your own schedule based on what works best for you and your family. LiveOps has been in business since 2000 and has since become one of the largest and most successful operations of its kind in the world. Since then, they’ve continued to grow and employ thousands of people each year. They offer remote jobs in a variety of fields, including technical support, insurance, sales, and more.
How to Apply for Remote Jobs with LiveOps
If you’re interested in remote work with LiveOps, you’ll first need to apply for a position. To do this, simply visit the career page and follow the steps from there. If you’re new to the process, don’t worry—LiveOps has a great walkthrough to help you through the process. Once you’ve submitted your application, you’ll want to remain available and ready to follow up until you receive confirmation that your application has been received and is being processed. During this time, you may also be asked to complete an assessment to gauge your skills and fit for potential roles with the company.
The Good: Why Working from Home Can Be Great
For many people, the biggest benefit of working from home as a virtual agent is the ability to set your own schedule. If you have children or another family member that you need to be present for during certain hours, being able to set your own hours and work remotely can be a great fit. Working from home doesn’t necessarily mean working whenever you want or aimlessly scrolling through social media until you feel like working. As a remote agent, you’ll be expected to be productive, reach goals, and maintain a level of work that matches (or surpasses) that of in-office employees. Working from home doesn’t mean that you have to do it alone. Find other people who are working from home or are interested in the idea, and start a support group or remote work club.
The Bad: The Challenges of Working from Home
While working from home can be great for many people, it is important to note that it’s not for everyone. Working from home requires discipline, organization, and dependability. If you’re someone who can easily get distracted and lose focus, working from home may not be the best fit for you. Being on your own means that you have to account for everything (and everyone) in your environment. You’ll need to ensure that your work hours don’t extend into family time and vice versa. Working from home can be isolating. Finding ways to be social while still maintaining your work schedule can help with this.
How to Stay Committed to Working From Home
If you’re ready to work as a virtual agent but struggle with staying committed to your home office, there are a few things you can do to help stay on track and productive during your work hours. First and foremost, make sure you have a dedicated space for work. This space should be free of distractions and offer you everything you need to be productive, including a comfortable chair and plenty of room for your computer and any other work-related items. Keep track of your time, and try to start and end each day on time. This will help you stay organized and productive. Make a daily to-do list and prioritize your tasks based on what you must complete and what you’d like to accomplish. If you’re concerned about your ability to stay focused and committed to remote work, consider joining an online support group or hiring a virtual assistant.
Bottom line
Working from home can be a great way to earn some money while also being present for loved ones who need you. If you’re interested in working as a virtual agent, be sure to apply for positions with companies like LiveOps as soon as possible. Remote work is growing in popularity, so you’ll want to make sure you apply as soon as you’re ready to start working from home.