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Amazon is one of the biggest and most well-known companies. In fact, it’s so big that its stock market value is over $500 billion as of October 2018. Because of this success, Amazon has grown to have many divisions within their company. One such division is their virtual customer service program called the “ACS Virtual Receptionist Program”. This program connects customers with service representatives through an online chat room using a directory of representatives and pre-recorded video responses. The video responses are uploaded to a cloud server accessible by users with an internet connection. While you may think this is an extremely limited scope of potential job opportunities, there are a lot of roles that someone could fulfill from home in exchange for a small hourly wage along with incentives like a stock grant or restricted stock units (RSUs). It requires time and effort, but if you love working from home, love reading in-depth documents and videos, and love keeping track of lots of small details then it can be worth your time. Here’s how you can work from home for Amazon and make an extra $1000 per month:
What You Need to Know Before Working From Home for Amazon
Since this is a job that you need to find through third-party contracting companies, there is a lot to do before you even begin looking for work. Before you begin your search for work, you need to make sure that you are eligible to work remotely in the United States. This varies by state and company, so check with your state’s Department of Labor and your potential contracting company to see if you qualify to work from home. Next, you need to find a contracting company. There are a few things you should look for to make sure you are getting a good deal. Ideally, you want to work with a company that is upfront about their compensation and has a low upfront contracting fee. A contracting fee is the money that a contracting company charges you as a job seeker for the cost of finding you work. The contracting fee can range from $50-$500 (or sometimes more), but the lower the fee the better. You want a company that clearly states how much you will make per hour, how much you can make per year, and any potential benefits you will receive by working with them.
Befriending and Interviewing: The First Step
The first step in working for Amazon is befriending your hiring manager. Befriending your hiring manager is not as creepy as it sounds. It’s just a way of saying you need to find out everything you can about the hiring process and whom you need to talk to in order to get hired. It’s important that you take the time to do this before you start applying for jobs. First, you will be able to tailor your application to fit the job’s specific requirements. Second, you will be able to avoid making mistakes that will get your application thrown in the trash. When you have befriended your hiring manager (the person who decides if you get hired or not), you will be able to ask them questions like: What kind of skills do they need? What kind of experience do they want? What kind of educational background do they prefer? What kinds of tests do they have you take?
Customer Service Rep
If you are looking to work as a customer service representative, you will need to make sure that you have excellent writing and speaking skills. You will be responding to customers by chat or phone and writing a lot of emails. To be hired as a customer service representative, you will need to make sure that you have the following skills: Excellent written communication skills Excellent listening skills Attention to detail Computer proficiency (ability to use Microsoft Office programs such as Outlook, Word, and Excel) Numerical skills Ability to solve problems Ability to handle stress and remain calm during difficult situations If you have these skills and are looking for a job in customer service, the first step is befriending your hiring manager and then apply for the “virtual receptionist” position. Even though it says “receptionist” in the job title, this position is actually customer service.
Help Desk Rep
The job of a help desk representative is to answer questions and solve problems for technical support employees who are trying to solve issues for customers. If you have ever worked in IT or had friends or family who worked in IT, you know that they have a reputation for being difficult to work with and difficult to get along with. If you’re able to get along with them and have a good reputation within the IT community, you can make a really good living with Amazon’s help desk program. To become a help desk rep, befriend your hiring manager and apply for the “virtual service desk rep” position.
If you love talking about products, educating people on products, and writing about products, Amazon’s product representative program may be perfect for you. You will be paid based on sales you make and the percentage of sales you get to keep. To become a product rep, you will need to befriend your hiring manager and apply for the “virtual product specialist” position.
Every company has its own unique challenges when it comes to remote work, but Amazon seems to have it figured out. They have an excellent reputation and are one of the best companies to work for if you work remotely. If you’re looking to work remotely, Amazon is a great option. You can easily sign up to be a “virtual assistant” and help people with tasks such as scheduling, travel arrangements, booking appointments, and research. You can sign up to be a “virtual transcriptionist” and take audio files and type them up. You can sign up to be a “virtual call center operator” and take calls from people who need help with Amazon products or services. You can even sign up to be a “virtual product specialist” and help sell products on Amazon. There are so many different ways you can work for Amazon remotely.