How To Fix Your Roku Remote – Why It Won’t Connect: why wont my firestick remote work

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The Roku remote is a small device that’s used to control the streaming service. The remote connects to your television through infrared technology and it can be used to launch apps, search for content, and more. If you have trouble getting your remote connected to your Roku device, this article will help you fix the problem right away. If you have recently purchased a new Roku device and are having trouble connecting the included remote control with your new streaming device, you aren’t alone. Many users experience problems with their remotes on a frequent basis and we’re here to point you in the right direction when troubleshooting these issues.

Check for USB port placement issues

One of the most common reasons for Roku remote control issues is due to incorrect placement of the USB port on your streaming device. The USB port on your device is used to charge the remote control and must be facing towards the front of the device. Make sure your Roku device and the remote are both connected to an electrical outlet. Once your remote is charged, it should function normally. If you plug the charging cable into the side of your Roku device, the remote may not receive enough power to operate properly. Try moving the cable to the front of your Roku device and plugging it into an electrical outlet. You may also want to use a wall outlet extender if there isn’t enough room behind your TV to plug the Roku device into a wall outlet.

Is your remote having connectivity problems?

If your remote control is unresponsive, or it just won’t connect to your Roku device, there may be a problem with the remote. Before you go out and buy a new remote, make sure the batteries are properly placed and the device is running the latest software version. If the batteries are placed correctly, but your remote still won’t connect, try restarting the remote by pressing and holding the “Home” and “Back” buttons at the same time for about 15 seconds. If your remote is still not working properly, an update is likely needed.

Check for remote software updates

Before you go out and buy a new remote control, make sure that your remote software is up to date. The latest software version will often fix issues with connectivity, button responsiveness, and other bugs within the device. To update the software on your remote, press and hold the “Back” and “Select” buttons on your remote at the same time. The remote will display the current software version and ask if you want to update the device. Press the “Up” button on your remote to initiate the update process.

Reset to factory defaults

If you’ve tried restarting the device, updating the software, and the remote is still not working properly, you may want to reset the remote to factory defaults. Resetting the remote will erase any custom settings you’ve added to the remote and will make the remote work like a new device. To reset the remote, press and hold the “Home” and “Back” buttons on the remote at the same time until the color of the remote button turns red. The device will then turn back on and be ready to use.

Check for battery placement issues

The battery in your remote control is used to store settings and programming so that you don’t have to add new information every time you use the remote control. If your remote has had the same battery for a few months and you suddenly experience issues, it may be time to replace your batteries. The type of batteries that are used in your remote are CR2025 batteries. If you don’t have a CR2025 battery on hand, you may be able to find one at your local convenience store. If your battery placement is correct, but your remote still isn’t working, try replacing the batteries.

Check for remote compatibility issues

If your remote control is not connecting with your Roku device, there may be an issue with the remote itself. Many Roku devices come with more than one remote control. If you recently purchased a new Roku device, make sure you are using the correct remote for your device. If you recently upgraded to a new Roku device, you may have the wrong remote control. You may have an old Roku remote control that won’t connect to the latest streaming devices. You can learn more about which remote controls are compatible with your Roku device by visiting the Roku website.


If you’re having trouble connecting your Roku remote to your streaming device, don’t worry. There are several things you can do to fix the problem. Make sure your remote is charged and that the batteries are placed correctly. Make sure you are using the correct remote for your device, and check for compatibility issues. If you still can’t connect your remote, check for USB port placement and button responsiveness issues. With these helpful tips, you should be able to troubleshoot and fix any issues you are having with your remote.

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